OUR Contact Details

Our Address

Ajman Industrial 2 - Ajman - United Arab Emirates

Email:  Info@merchandise.ae
Phone:  +971 56 428 9674

CONTACT US

Whether you're looking for answers, would like to solve a problem, or just want to let us know how we did, you'll find.

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    CONTACT INFORMATION

    Ajman Industrial 2 - Ajman - United Arab Emirates

    +971 56 428 9674

    Info@merchandise.ae

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Frequently Asked Questions

    What products can I customize with Merchandise.ae?

    At Merchandise.ae, we offer a wide variety of products for customization, including apparel like t-shirts, hoodies, and hats, as well as promotional items such as bags, mugs, pens, and USB drives. Browse our extensive catalog for a full list of customizable merchandise options

    Can Merchlist help me create a design for my custom merchandise?

    Yes, our talented team of in-house designers can assist you in creating a unique design tailored to your brand or personal requirements. Contact our customer service team to discuss your ideas and receive a custom quote for design services.

    What is your return and exchange policy for custom merchandise?

    Due to the personalized nature of custom merchandise, we generally do not accept returns or exchanges unless the product is defective or there was an error in the customization process. If you experience any issues with your order, please contact our customer service team to discuss potential solutions.

    How do I submit my design or logo for customization?

    You have multiple options for submitting your design or logo. You can either use our website’s user-friendly interface under the “Customize” section to design your custom merchandise or send us your high-resolution (preferably vector) design via email or WhatsApp. Our design experts will work with you to ensure the best possible outcome for your custom merchandise.

    How long does it take to process and deliver my custom merchandise order?

    The processing and delivery time for your order may vary depending on factors such as order size, product type, and chosen customization method. Generally, we strive to complete and deliver orders within a few weeks. For more accurate estimates, please contact our customer service team.

    Do you ship custom merchandise internationally?

    Yes, Merchandise.ae can ship custom merchandise to locations worldwide. Shipping rates and delivery times may vary depending on the destination. For more information on international shipping, please contact our customer service team.